Privacy Policy

SungTech LLC
Version 2026-08-28 · Last updated: August 28, 2026
Permanent link to this version: sungtech.io/privacy/2026-08-28 · All versions: sungtech.io/privacy/versions

What this covers

This policy covers our websites, sungtech.io and livestreamautomixer.com, and it covers LiveStream AutoMixer ("LAM"), our Mac app. It is part of our Terms of Service, and it carries a version identifier and a permanent address for the same reason the terms do: so you can always read the version that applied to you.

SungTech LLC builds software and training for creators and communicators.

What we collect

When you email us. We receive your email address and whatever you choose to share, so that we can respond.

When you join the waitlist. We collect the email address you give us, and your name and organization if you provide them, so we can email you about the launch and about LAM. Every one of those emails has an unsubscribe link, and we stop when you use it.

When you buy a license. Purchases are handled by Link, a Stripe service, acting as merchant of record. Link collects the payment and billing details needed to complete the sale under its own privacy policy. We receive your name, organization, and email so we can issue your license and support you, along with a record that you accepted our terms and when. We never see your card number.

When you accept our terms. We keep a record of each acceptance — when it happened and which version of the terms was in force at that moment — because we're required to be able to show it, and because you're entitled to know what you agreed to.

Basic server logs. Like most websites, our hosting provider records standard technical information such as IP address and browser type, to keep the sites secure and running. We don't use it to identify you.

That's it. We don't run advertising trackers, and we don't build profiles on visitors.

LiveStream AutoMixer

LAM runs entirely on your own Mac. This is the part people ask about most, so here it is plainly:

Your audio never leaves your computer. All mixing and processing happens locally. We do not receive, record, store, or have any access to your audio — not during a service, not afterward, not ever.

Logs and diagnostic files stay on your disk. LAM writes health logs, and can optionally record diagnostic data to help track down a problem. These are saved in your own home folder. They are never uploaded. If you want our help with an issue, you choose whether to send them to us.

No analytics, no tracking. LAM does not report how you use it, what you mix, or when you run it.

License checks. To confirm your subscription is active, LAM periodically contacts our licensing provider and sends two things: your license key and an identifier for the computer it's installed on. That's all. It sends no audio, no file names, and no personal content. LAM keeps a signed offline license so it continues to work when the internet doesn't.

How we use it

Only to reply to you, to issue and support your license, to email you about the product if you asked us to, to keep the sites working and secure, and to understand at a high level how the sites are doing.

We never sell or rent your information. We don't share it either, except with the service providers that help us run the business — our hosting and email providers, Link and Stripe for payments, and our licensing provider — or where the law requires it.

How long we keep it

Records of your acceptance of our terms, and of your purchase, we keep for at least three years, because the law requires us to be able to produce them. Waitlist addresses we keep until you unsubscribe. Support emails we keep as long as they're useful for supporting you. Server logs are kept briefly by our hosting provider on their normal schedule.

Your choices

You can email us any time to ask what we hold about you, to correct it, or to have it deleted, and we'll do our best to honor reasonable requests promptly. You can unsubscribe from our emails using the link in any of them.

If you ask Link to delete your data, Link will do so on its side, which may also cancel a subscription bought through it.

Changes

We'll give each update a new version identifier and change the "last updated" date above. The version we're replacing stays available at its own permanent address. If a change is material, we'll email current subscribers before it takes effect.

Contact